1st May, 2009  Satisfaction Guaranteed

Guardian Strata announces that it has a 100% referenceable client base and introduces a no questions asked "Satisfaction Guaranteed" approach which credits one months management fee if a client is not entirely satisfied with the company's level of service.

1st April, 2009 Web Based Information System

Guardian Strata goes live with a web based Strata Management Information system that provides all lot owners online access to fully detailed financial information, scanned copies of paid invoices and all important legal documents on a monthly basis driving down the costs to lot owners of printing and postage.

1st October, 2008 Asset Management focus

Guardian Strata takes Strata Management to another level by introducing an Asset and Time Management system called Time Tracer to track all Strata Assets and customer interactions to ensure "nothing slips through the cracks".

1st May, 2008 Introduction of Electronic scanning

Guardian Strata is recognised as being at the forefront of increasing operational efficiency and significantly reducing the amount of paper that is generated to service our clients by utilising the Redmap document management system.  Click here to view the case study on the project paperless website.

1st September, 2007 No Lock in Contracts

Guardian Strata announces that it is the first in the Strata industry to implement a "No Lock in Contract" approach from Day 1 of their Strata Agency Agreement relying solely on good old fashioned customer service to keep their clients rather than a hard to exit contract.

1st June, 2007  1st to Use Post Haste Mailing services

Guardian Strata is recognised as being the first Strata Manager to utilise the Post Haste mailing services in an effort to free up valuable staff time to focus on visible strata management activities.  Click here for the case study.

1st Jan, 2007 Streamline invoicing and payment process

Guardian Strata switches to the Stratamatic Strata Management software from Aussie Made Software to streamline the invoice and payment process entirely eliminating the need to produce cheques or manually process BPAY payments over the internet.