Our Approach
Most
NSW Strata Management companies adopt a “one size fits all” approach in pricing
services to Owners Corporations. At Guardian Strata we understand that each Owners Corporation has unique needs, issues and complexities.
Prior to
providing each Owners Corporation with a proposal for our range of
Strata services in Sydney, we endeavour to understand the unique needs of your building and tailor our services to suit.
Our Team
Our goal is to
become the first Quality Accredited Strata Management company in New
South Wales. As our tag line suggests, we see ourselves as “protecting your assets” focused on
measurable and visible customer service. Our team is comprised of experienced individuals with Strata Management expertise continually
striving to improve everything we do.
Our Difference
In the Strata
Industry, it is generally accepted that over 70% of the time
allocated in managing an Owners Corporation by Strata Managers is
not visible to the owners. This is partially due to the hidden
nature of the administrative functions that are performed by
NSW Strata
Managers.
“We aim to
make all that we do transparent and visible to the Owners
Corporation. We do this by tracking the data that we measure
ourselves by and making it available to our clients on a regular
basis”
The Way we do
business
You can rest
assured that you will see us more than once a year (ie: at the
Annual General Meeting). We proactively
monitor our relationship with you and take the initiative to discuss
issues as they arise. In order for any business relationship to
survive we believe it is important to continually discuss
expectations and where necessary make changes to the commercial
arrangements to be consistent with those expectations. In today’s
fast paced modern business environment, very few things stand still
for any length of time.
Our commitment
At Guardian
Strata, our business philosophy is simple. We believe in ensuring
that we get the basics right in terms of client relationships. Our
principles are based on:
